Terms & Conditions
The Company reserve the right (and delegates this right to its chauffeurs) to refuse to carry in its vehicles any person who is thought to be severely under the influence of alcohol or drugs and/or is considered to pose a threat to the chauffeur, the vehicles or other passengers. The Company will not tolerate any physical or verbal abuse directed at its staff.
The Client shall be responsible for and shall fully indemnify the Company in respect of any loss or damage caused to the Vehicle or any additional costs or expenses incurred by the Company due to any act, omission or default of the Client when using the Services.
It is a condition of the Company in providing Services to the Client that all passengers must wear the seat belts provided in the Vehicles at all times. For the avoidance of doubt, the Company shall not be responsible for any injury or damage attributable to a passenger's failure to wear a seat belt and the Client shall fully indemnify, and keep fully indemnified, the Company in respect of any losses, expenses, actions, claims or costs arising as a result of a passenger failing to wear a seat belt.
The Company will not be held responsible or give any guarantee of providing the Services in a timely manner if the delay or failure was due to any cause beyond the Company's control.
The Company exercises a strictly non smoking policy in it vehicles.
All prices quoted by the Company are subject to the addition of VAT at the current rate (20%).
All credit card payments are subject to an administration fee.
All account terms are strictly 14 days unless otherwise agreed between the Company and Client.
The Company reserves the right to charge a 20% surcharge between the hours of Midnight and 05.00am. And a surcharge of 25% on Public and Bank Holidays.
In the event of cancellation by the Client on the day of Service the Company reserves the right to charge in full. Cancellations made prior to day of Service will incur charges on a scale: 7- 2 days 25%, 1 day 50%.
The Company agrees to supply only Licensed vehicles and Chauffeurs.
The Company agrees to maintain adequate insurance in respect of its Vehicles and Public Liability in relation to the provision of the Services. The Company shall upon written request of the Client provide to the Client copies of the Certificates of Insurance.
The Company and its staff will always take every care of the Clients personal property but it is carried entirely at their own risk and no responsibility can be accepted by R.I Chauffeurs, its staff or agents for loss or damage thereto.
The payment of a deposit, the setting up of an account or acceptance of a quotation by the Client will constitute acceptance of these Terms and Conditions.
RI Chauffeurs is committed to handling clients personal information seriously and therefore do not retain any financial information after the processing of credit/debit card payments. All information taken is strictly in accordance with terms and conditions set out by our Banking partners.
We do not disclose client information to third parties.
For any further information regarding our policies and T&C’s please contact firstname.lastname@example.org